Editorial policy
This page explains how we choose what to publish, how we check it, and what we do when facts change. It also explains the limits of this site. We are an independent guide, not the operator or seller of any cruise, boat tour, or ticket.
Last updated · 2026
We write for travellers who want clear help before they book. Our main job is to explain routes, times, inclusions, and practical points in plain English. We do not control boats, prices, seats, or availability.
Where our facts come from
We use three main sources: official attraction or operator pages, transport authority information when travel access matters, and the booking partner’s product data. If those sources disagree, the most direct source wins. For the experience itself, official attraction or operator information takes priority. For a bookable option, the partner’s product data controls the booking details shown on this site.
- Official attraction or operator sources for route, access, rules, and visitor details.
- Transport authorities for getting there and service changes.
- GetYourGuide product data for live bookable option details.
How we choose and order products
When we show bookable options, we order them for usefulness to the reader. We look at route fit, duration, inclusions, departure point, time of day, and traveller feedback. Commission does not decide the order. Affiliate income never buys a better position, a better description, or a better label.
If two options are similar, we prefer the one that helps a traveller compare faster. That may mean showing a small-group trip before a larger one, or a lunch cruise before a drinks-only trip, if that is more useful for the decision.
How we handle prices, ratings, and reviews
Prices, ratings, and review counts can change at any time. We show them as starting points, not promises. A price can move with the date, time, season, or remaining seats. Ratings and review counts can change as new reviews are added.
We use reviews as evidence, not as marketing copy. We read them for patterns, such as crowding, boarding clarity, food quality, or whether the boat matched the listing. We do not quote reviews just to fill space. We only use them when they help you judge what to expect.
How we correct errors
We check pages again when we spot a mismatch, a reader reports a problem, or a source changes. If we find an error, we fix it as soon as we can. If a detail no longer looks reliable, we remove it until we can verify it again.
- We update the page when a fact changes.
- We remove unverified details instead of guessing.
- We keep the page useful even when a section has to shrink.
Affiliate disclosure and independence
Some links on this site may earn us a commission. If you book through a partner link, the booking contract is with the booking provider, not with Split Blue Lagoon Cruise. Their terms govern the purchase, cancellation, refund, and any customer service issue linked to that booking.
This page is here for transparency. It does not replace the booking provider’s own terms. Your consumer rights may also depend on the law that applies in your country or region.
Getting in touch
If you spot an error, want to report a broken link, or have a question about this policy, email info@splitbluelagooncruise.com. Please include the page name and the detail you want checked.